The breakfast was excellent and I like how it was different each day. The common areas were interesting and unique and quite comfy as well. The amenities were spot on and I like how the check-in and check out process went smoothly. The courtesy baggage hold after check out was the cherry on top.
Michele
يناير 2025
The breakfast was good, all the usual stuff on offer. Enjoyed the huge bagels. Bed was so big I needed a map to find my way across. Super modern room; everything controlled with an iPad. Really nice view over the city. Super close to the North station subway and train stations so easy to get around. A supermarket very close by the station and a Seven Eleven across the street. Very happy with my choice
Minna
مارس 2024
The staff greets you every time you leave and come back to the hotel, check in and check out takes 2 minutes and is so easy, every night around 10PM they lock the doors so you cannot enter the building unless you are a guest (have to show doorman your room key) so it’s very secure. The rooms may appear small but myself and my boyfriend found it to be no different than any other hotel room, large king size bed, large shower, lots of fridge space and the hotel is about a 20 minute walk from almost everything downtown and a 10 minute walk to the train station, plus it’s attached to the Hub Hall which is full of food and drinks. We have nothing but good things to say about this place and we would definitely considering staying here again on our next trip to Boston.
Lauren
يناير 2025
location is always clean , rooms are always amazing.
Grace
أبريل 2024
The location was amazing, right next to the station. We caught the train to Salem. Very straight forward. Lots of great eateries around. A very 'walkable' city. We loved the modern fixtures and fittings, throughout the hotel. Self check in/out was a different concept to us, but we got the hang of it! The room was light and airy with an amazing city view. All staff were friendly and very helpful. Liked the option to skip housekeeping! Loved the square bed - moving the pillows under the window (tip I picked up on the room iPad) meant there was no need for one of us to climb over the other to get out of bed!
Sufo63
أكتوبر 2024
Check in was a new experience for us - loved how simple it was. The lounge area is exceptional. I couldn’t stop looking at the art, decor, functionality of the spaces (well done interior designers). Breakfast was very tasty, but the coffee oh my goodness! We’re from Melbourne and it’s the BEST coffee we’ve had in the states. The room was very comfortable and met all our needs. Loved the iPad control. Every staff member we engaged with was warm, genuine and very helpful. They seem very happy with their jobs which indicates that they are appreciated by their employer.
Mary
نوفمبر 2024
Huge & comfy bed with great views of Boston. Easy to get to/from the airport and to the main sights of the city. Right next to TD Garden, it’s great if you are attending an event there. Food court close by, shops and public transport too. (Basically next door!) Nice communal area, terrace. Room controls - you can control everything in the room, from lighting to heating/aircon, blinds from an iPad. Nice style - bit quirky, so if you haven’t stayed at a CitizenM before make sure to check the pictures so it’s not a surprise. Toiletries (lotion, soap, 2 kinds of body wash/hair was, conditioner), hair dryer and a really super mini fridge in the room. Super helpful & nice staff.
Anna
أبريل 2025
Very convenient location next to Boston North Station. An unusual, modern and quirky (Dutch owned) hotel. A small compact bedroom in which they had every convenience. Excellent lighting. Big windows . Great city view. Extremely comfortable bed. A sense of humor permeated everything. Fascinating decor.
Jennifer
نوفمبر 2024
Fantastic location, loved the view and quietness of the hotel. Super comfortable bed. I liked the safe and fridge. Shower felt a bit capsule like. Loved the iPad control easy to use. Staff were great, friendly and helpful. Liked the eco friendly approach.
Erika
ديسمبر 2024
Fun Pop art and European designed hotel. The staff was so welcoming, hospitable and attentive, the room was efficient, clean and comfortable, very good use of space. I could tell Citizen M was a Dutch company. Love the community space and use of the lobby lounge and baggage storage even after check out was so convenient. Honestly it’s one of the best nights I’ve had in a hotel in a long time.
Katherine
أبريل 2025